At Citisquare Africa, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and participate in our programs, events, and digital platforms, including the Colours of Wellbeing (C.O.W) Conference.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, and contact details
Demographic information such as age, gender, and occupation
Event registration and attendance details
Feedback and responses to surveys or evaluations
Payment information for sponsorships, tickets, or merchandise
Technical data such as browser type, IP address, and usage behavior
2. How We Use Your Information
Your information is used to:
Register and manage your participation in events
Communicate updates, newsletters, or promotional materials
Process payments and confirm transactions
Improve user experience on our website
Analyze feedback to improve future programs and services
Comply with legal obligations and protect our users
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
Trusted third-party service providers assisting with website hosting, payments, or email delivery
Event partners and sponsors (only when necessary and with your consent)
Legal authorities, if required by law or to protect rights and safety
4. Data Security
We implement appropriate security measures to safeguard your data, including encryption, secure servers, and access restrictions. However, no internet-based platform can be guaranteed 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect analytical data. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
Access and review your personal data
Request corrections or updates to your information
Withdraw consent at any time (where applicable)
Request deletion of your data, subject to legal requirements
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
If you have questions or concerns about this policy or your personal data, please contact:
Email: admin@citisquare.africa
Phone: +234 805 438 8340 | +234 913 117 7715
By using our website and services, you consent to the terms outlined in this Privacy Policy.